We want the routine work out of our hands
When does it make sense?
- Capable people spend hours on routine work the system could just as well do.
- The same task is done a little differently depending on who does it.
- Errors in the process only surface much later, when they are expensive to put right.
What it is about
Every order does the same round of hands
A workflow is the row of steps a task goes through before it is done: somebody types the order in, somebody checks it, somebody approves it, and the customer gets a confirmation. Digitising it means the system takes the steps that always end the same way, while your people keep the approvals and the exceptions.
- What your people are spared
The same detail only has to be typed once, and nobody has to hunt for where a case has got to. The customer gets a confirmation straight away instead of when somebody gets round to it.
- What it does to the errors
The task is done the same way whoever has it, even the newest colleague. The system stops the case that does not look right instead of passing it on, so mistakes are caught while they are small.
- When there is no workflow yet
If two colleagues do the task two different ways, there is no single workflow to digitise yet, and you first have to agree on the right one. A step that only exists because an old system once demanded it should be removed, not automated.
A new system rarely comes out of it. The work stays in the systems it already runs in, and what we build is the connection between them.
The workflow first, the system after
A workflow that does not work on paper does not get better for being digital.
A safe way in
How we start, without you committing to anything big
- Step 1
Clarification meeting
A short conversation about the idea, and what we make of it at first glance. Free, and it commits you to nothing.
Read about the clarification meeting - Step 2
Digital pre-project
We map the workflow as it is actually run today, and put a number on the gain. You get a concrete proposal with the numbers behind it, and if the idea does not hold, we say so. A fixed price, offset against the first stage if you build on within 90 days.
Read about the digital pre-project - Step 3
Development in stages
We build in stages at a fixed price and take what pays for itself fastest first. After that, operation and support from people who know the solution.
Read about development in stages
You can stop after each step, without the effort being wasted.
See the whole collaboration, all five stepsWhat it usually consists of
We settle the exact scope together
What yours has to do is something we work out in the pre-project. An idea like this one usually contains some of the following.
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The system looks it up
The predictable steps are handled automatically, so nobody types the same thing in two places.
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People decide
Approvals and exceptions land with a person, the rest runs by itself.
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A trail you can follow
You can see what happened and when, the day somebody asks.
A concrete example
This is what it looks like once it is built

Sales automation and e-commerce for aviation
Run the numbers
One question you can put a number on right now
Frequently asked questions
Do we have to automate everything at once?
What if our process is too particular for a standard system?
What does it cost, and how do we get started?
How long before we feel an effect?
What if it does not work, can we stop along the way?
Do we own the code and our data afterwards?
You are a smaller agency. Do you fit a company our size?
Other ideas
Take inspiration from the others
These ideas come up most often in the same conversations. Sometimes it turns out that one of them is what solves the problem.
- We want to build an internal system When spreadsheets and workarounds no longer stretch, a system built for you can hold it all in one place. See how we approach it
- We want to build a digital product An idea for something new you want to sell or offer digitally. We help you find out whether it holds up before you build it. See how we approach it
- We want to build a customer portal A portal where your customers find answers, place orders and follow their own cases, instead of calling or emailing. See how we approach it
We help with many kinds of ideas, from a single workflow to a whole digital product.
See all the ideasNext step
Do you want to be sure it is the right solution before you invest?
Read about the digital pre-projectDo you want the routine out of your hands?
- A reply from one of us by the next business day.
- A no-obligation review of your situation.
- Clarity on which options are relevant to you.
- A concrete plan, if you choose to go ahead.