We land the solution together with you
- Training and documentation
- Safe data migration
- Close follow-up from the start
Why we do not stop at the code
The gain is a solution people actually use
You are not buying software. You are buying a solution that makes a difference in everyday work. That is why we keep going once the code is written, until the solution is in operation, the people around it are properly equipped, and it has found its place in the working day. A project is only a success once what we built is actually being used, and that success is one we share with you.
Step by step
How we get the solution into operation
Five steps that take the solution from finished build to something your people use without thinking about it.
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Go-live
We put the solution safely into operation and move your data across, without everyday work standing still in the meantime.
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Training
Workshops sized to the team. We equip super users, so the knowledge stays with you and not only with us.
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Documentation
A user and administrator guide, so both employees and system owners can look up the answer themselves.
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Support
Close follow-up from the start. You know who to call, and questions do not sit unanswered.
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Hypercare
Extra close follow-up in the first period, until everything sits right and the solution runs calmly in your hands.
Your outcome
What you take with you
When we are done, you are not left with a solution nobody dares touch. You are left with:
- A solution that has been put safely into operation
- Super users who can help their colleagues along
- A user and administrator guide you can look things up in
- Named contacts while you settle into everyday work
- Clarity on who looks after the solution from now on
Our promise
Named contacts while you settle into everyday work, and from there on.
The collaboration in practice
Put to use, not just delivered
A solution only counts once it is being used. Here is how these solutions landed in everyday work with real users.
Frequently asked questions
How long does it take to put the solution to use?
It depends on the size of the solution and on how many people need to learn it. We plan the process together with you, so it fits everyday work and does not bring operations to a halt.
Who gets trained?
We start with a group of super users who can then help their colleagues along. We size the number and the format to the team, so the training reaches the people who need it most.
What does hypercare mean?
Hypercare is a period of extra close follow-up right after the solution has gone into operation. We keep an eye on it together with you and quickly fix the small things that always turn up, until everything sits right.
What happens to our current data?
We move your existing data across in a safe, planned way, so you can carry on working without losing anything. How it happens is agreed well before we go live.
Shall we take the first step?
- A reply from one of us by the next business day.
- A no-obligation review of your situation.
- Clarity on which options are relevant to you.
- A concrete plan, if you choose to go ahead.